Returns and Exchanges

Canada

 At Jomoethnic, we are committed to ensuring the highest level of service. Whilst we hope you are delighted with your order; we would love to facilitate a return or exchange under specific circumstances. We offer a 30-day return policy if you face quality issues with the product.

Products bought on Jomoethnic.com they can be mailed back to our Canadian returns mailing address within 30 days of receiving the order. Alternatively, you can receive store credit.

Products purchased via Walmart.ca (under CAD 250) can be returned to the nearest Walmart store in Canada.

However, at Jomoethnic, what you see is what you get. Our world-class photography allows you to inspect each product in detail before ordering.

If you still face issues with your order, feel free to reach out to our customer support department which is available 24/7 by emailing us at hello@jomoethnic.com

 Rest of the world

We are dedicated to providing the utmost quality of service, and while we hope you are satisfied with your purchase, we would be happy to support you if you experience trouble with a product. Unfortunately, returns are not possible at this time; however, if you receive an incorrect or defective order, you will receive either a refund or store credit.

Our world-class photography allows you to inspect each product in detail before ordering. If you still face issues with your order, feel free to reach out to our customer support department which is available 24/7 by emailing us at  hello@jomoethnic.com