Terms & Conditions – JOMO Global

Terms & Conditions

Privacy Policy

At Jomo, your privacy and the security of your data are a top priority for us and we ensure that your privacy is protected when using our services. The following privacy policy applies to the entirety of Jomo’s customer-facing interaction channels include this website and all pages associated with the https://jomoethnic.com/ domain.

This policy explains what we consider to be private data, who has access to it, and how that data is used in a secure manner. We will retain your personal data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your personal data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies. We will also retain usage data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security, improve the quality of our service, or when we are legally obligated to retain this data for longer time periods. After the necessity to keep the data is over, the data is deleted from the system immediately and cannot be recovered by any users or our employees after this point. Data that has been deleted or otherwise destroyed cannot be recovered at any time. A sufficient warning is given to the account administrator before data are permanently deleted. Data may still remain in the system’s backup files, which will be deleted periodically. You can also request to have your data deleted by reaching out to us at hello@jomo.pk. We undertake to perform the deletion within one month (30 calendar days). Wherever possible, we will aim to complete the request in advance of the deadline. 

Personal Data

We use your personal information to deliver and communicate with you about your purchases of products and services, improve and personalize your JOMO experience, and always comply with legal and regulatory obligations.
We collect your personal (1P) data with your consent and assume responsibility for maintaining your personal data (such as your name, address, email address, phone number etc.) when you either shop with OR subscribe to our newsletter and notifications OR when you create a personal profile with us to enhance your shopping experience.
How is your personal data used?
We only use your personal data to enrich your shopping experience with us to ensure a level of service that Jomo prides itself on. This includes sending you product and service updates tailored to your needs. In order to provide you with personalized offers and information, we may analyze your personal data. We will only keep your data for as long as necessary to offer our services to you or for as long as we are required by law.
What information do we share with third parties?
Jomo will only share your personal information with third parties or affiliates of Jomo who perform services on our behalf or process authorized transactions. The personal information we share with these companies to perform services on our behalf is protected via contractual agreements, and local laws and cannot be shared or used for any other commercial purpose. We do not sell your information to any third party nor do we disclose your personal information to unaffiliated third parties.
For more information on refunds, please email us.
Contact Us hello@jomoethnic.com
We are available 24/7, 365 days a year (366 during leap years)!
Feel free to reach out to us anytime and our awesome team of customer experience reps will help you out!
Email: hello@jomoethnic.com